Data Protection

Betpek Privacy Policy — Our Commitment to Protecting Your Data

Everything about how your personal data is collected, used, and protected on Betpek is clearly explained here. We believe transparency is the foundation of trust.

Last Updated: January 2026
Secured with SSL Encryption
Your Data Is Never Sold
Payment Details Not Stored
Right to Erasure
100% Secure
Data Storage
72 Hours
Response to Data Deletion Request
Encrypted
All sensitive data
Transparent Policy
No hidden terms
Summary: Betpek never sells your personal data to third parties. Your information is used solely to improve our services and maintain security. Please read this Privacy Policy in full — everything about your rights and protections is covered here.

01 Introduction

Betpek is a trusted online Sports Betting platform where user privacy and data protection are the highest priority. This Privacy Policy explains what information we collect when you use the Betpek website or app, how we use it, and the steps we take to keep your data safe.

By creating an account or using the Betpek platform, you are considered to have agreed to this Privacy Policy. Please read it in full before registering. If any part is unclear, feel free to reach out to our support team.

This Privacy Policy of Betpek Terms & Conditions Complementary — reading both together will give you a clear picture of your full rights and responsibilities.

02 What Information We Collect

Betpek only collects information that is necessary to operate the platform, improve services, and meet legal obligations. Collecting data beyond what is needed goes against our policy.

Data Type Example Reason for Collection
Personal Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email address, phone number, mailing address Account Communications & Security Alerts
Financial Information Mobile banking number, bank account Deposit & Withdrawal Processing
Activity Data Betting history, transaction logs Service Improvement & Fraud Prevention
Technical Information IP address, device type, browser Security Monitoring & Platform Optimization
  • Your information is collected directly from you at the time of registration.
  • Technical information is collected automatically while you use the platform.
  • Verification information may be obtained from third parties in response to a lawful request from law enforcement.
  • No data is automatically collected from social media or other third-party platforms.

03 How We Use Your Data

Betpek uses collected data only for specific, legitimate purposes. Your personal information is never shared with advertisers or marketing companies.

  • Account Management: Your data is used to create, verify, and maintain your account.
  • Transaction Processing: Your financial details are used to process deposits and withdrawals quickly and securely.
  • Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
  • Customer Support: To resolve your complaints or queries quickly.
  • Legal Compliance: To comply with applicable laws and regulatory requirements.
  • Service Improvement: Anonymous user behavior is analyzed to improve the platform experience.
  • Responsible Betting: Betting limits are monitored to help reduce the risk of addiction.

04 Data Sharing & Disclosure

Betpek never sells, rents, or shares your personal information without authorization. However, data may be shared in the following limited circumstances:

  • Payment Processors: Only the necessary information is shared with payment gateways such as Mobile Pay, Nagad, and Rocket to process transactions.
  • Law Enforcement: In response to a valid court order or official government request in Bangladesh.
  • Technology Partners: Server hosting and cybersecurity providers may access limited data under strict confidentiality agreements.
  • Fraud Prevention: Anonymous risk signals may be shared with industry-standard fraud prevention networks.
Please Note: Betpek never sells your data to advertisers, data brokers, or marketing companies. Your personal information is used solely for the specific purposes outlined above.

05 Security Measures

Betpek uses industry-leading security technology to protect your data. Our security infrastructure is continuously updated and tested.

  • SSL/TLS Encryption: All communication between your browser and our servers is secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): OTP-based two-step verification can be enabled for added account security.
  • Data Masking: Payment details are never stored in full on our servers — only a masked reference is retained.
  • Regular Security Audits: Regular audits are conducted by third-party cybersecurity experts.
  • Firewall & DDoS Protection: High-grade firewalls and intrusion prevention systems are active at the server level.
  • Restricted Access: Staff can only access data that is necessary for their specific role.

That said, no one can guarantee 100% security on the internet. In the event of a security breach, we will notify affected users within 72 hours and take appropriate action.

06 Cookie Policy

  • Essential Cookies: Used to store login sessions, security tokens, and preference settings. Disabling these cookies will prevent the platform from functioning properly.
  • Functional Cookies: To remember your language preference, theme settings, and recent activity.
  • Analytics Cookies: To understand which parts of the platform are used most — fully anonymous data.

You can turn off non-essential cookies at any time from your browser settings. However, some features may become limited.

07 Data Retention Period

Betpek does not retain data longer than necessary. Retention periods are determined based on the type of information:

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Transaction Records 7 Years Financial Regulatory Requirements
KYC Documents 5 years AML Compliance
Communication Logs 2 years Dispute Resolution
Technical Logs 90 days Security Monitoring
Cookie Data Until end of session or a maximum of 1 year User Preferences

Once the retention period ends, data is securely deleted or anonymized so that no individual can be identified from it in any way.

08 Your Privacy Rights

As a Betpek user, you have certain fundamental rights regarding your own personal data. To exercise these rights, support@betpek.betto send us an email.

1
Right to Access

You may request to know what information we hold about you.

2
Right to Rectification

You may request corrections to any inaccurate or incomplete information.

3
Right to Erasure

You may request that your data be deleted, provided there is no legal obligation requiring us to retain it.

4
Right to Data Portability

You may request an export of your data in a standard, portable format.

5
Right to Restrict Processing

You may request that we stop using your data for specific purposes.

6
Right to Object

You can object to the use of your data for marketing or profiling purposes.

We will respond to your request within 30 days. For complex cases, this may take longer — you will be notified in advance if so.

09 Child Protection

Important: Betpek strictly prohibits the use of its platform by anyone under the age of 18. We do not knowingly collect personal information from minors.

If we are notified that we have collected information from a minor, that account will be closed immediately and all associated data will be deleted. If a parent or guardian believes their child is using Betpek, please support@betpek.betto get in touch with us.

10Policy Changes

Betpek may update this Privacy Policy as needed. In the event of any changes, we will take the following steps:

  • You will be notified at least 14 days before any policy change via your registered email.
  • You will see a clear notification about any changes when you log in to the platform.
  • The "Last Updated" date at the top of this page will be revised accordingly.
  • For significant changes, re-consent may be required.

Continuing to use the platform after any changes indicates your acceptance of the updated policy. If you do not accept the changes, you may close your account and request deletion of your data.

11 Contact

For any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

Email Support@betpek.bet
Help Center betpek.bet/help-center
Response Time Within 72 Business Hours
Support Hours 24/7, every day of the week
Our Commitment

Why Your Data Is Completely Safe with Betpek

Betpek is committed to protecting your privacy on both the technical and policy fronts.

Encryption
256-bit SSL Protection

Every click, login, and transaction on Betpek is protected with the highest-grade SSL encryption — no one can intercept your data in transit.

No-Sale Policy
Your Data Is Not Sold

Betpek has a strict no-sell policy. Your name, phone number, and email are never sold or rented to any third party.

Minimal Collection
Only what's necessary

We only collect data that is genuinely necessary to provide our services. Requesting excessive or irrelevant information is not our practice.

Your Control
Full Control in Your Hands

You always have the right to view, correct, or delete your data. Any request can be submitted with a single email.

Transparency
Clear & Simple Language

Our Privacy Policy is not written in complex legal language. Everything is explained in plain, straightforward English.

Quick Alert
Incident Alert Within 72 Hours

In the event of any security incident, affected users are notified within 72 hours and immediate action is taken to resolve the issue.

Your Rights

Your Privacy Rights as a Betpek User

You have full control over your data — exercise these rights at any time.

Access Your Data

You can request a full copy of all the data we hold about you at any time.

Update Your Information

If you spot incorrect information, request a correction — we'll respond within 30 days.

Delete Your Data

To close your account and delete your data, email us at support@betpek.bet.

Export Your Data

You can request an export of all your data in JSON or CSV format.

Safe Betting

Your privacy is guaranteed — join Betpek today!

Open your Betpek account with complete confidence knowing your data is fully protected. Secure transactions, fast payouts, and responsible betting — all in one place.

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